It's 5:45 AM. The night-shift nurse hasn't logged out, and the morning carer hasn't checked in. You don't know if there's a handover problem or someone's running late, and the patient bell is ringing. You make three calls before you find out who's where.
Then there's the rota itself: certifications to match, weekend rotation to balance, on-call to track, and someone always asks for a swap forty-eight hours before it happens.
A carer doesn't show. You find out from a colleague mid-handover, not before. Now you're calling whoever's on standby, asking someone to stay late, and apologising to the family at 7 AM.
Only Marie has the level-2 cert for the night shift. Pierre's medication training expired in March. You know all this because you made the rota. The new manager covering for you next week doesn't, and that's how a wrong assignment slips through.
Texts, WhatsApp, voicemails, the message left at reception. By Friday afternoon you have eight informal requests and you can't remember which two you said yes to. Then someone shows up for a shift they swapped out of, and you've got two carers and no coverage tomorrow.
Inspector visit, payroll dispute, complaint review. You need to show who worked when, who confirmed what, who approved which swap. It's all in your phone and three notebooks.
Publish the rota with a confirmation deadline. Carers confirm or decline from the app. By the day before, you see who's coming and who isn't. Twelve hours to find cover instead of twelve minutes.
Mark a shift as needing 'level-2 cert' or 'medication-trained'. The rota builder only shows people who have that tag when you assign. The new manager covering for you can't accidentally schedule someone unqualified.
Carers propose swaps in the app. You approve with one tap. Both shifts update and re-trigger confirmation. No texts to forget, no double-coverage, no missed handovers.
Who built the rota, who confirmed, who swapped, who clocked in late — all timestamped. Year-end audit becomes a CSV export, not three notebooks.
Two care homes, one dashboard. Move staff between sites when one's short. Per-site reporting for finance. Cross-site cover with full audit trail.
You check the dashboard. Two Saturday shifts haven't confirmed. You message both. One confirms, one says they need to swap — propose it in the app, the cover accepts, done. You sleep on Friday night.
Pull up the last cycle. Carry it forward. Adjust for the new joiner, the leaver, and Marie's reduced hours after her surgery. Publish in an evening, not a weekend.
Filter by date range, export. Every confirmation, every swap, every clock-in/out, every late note — already there. No archaeology.
The carer clocked in and out from their phone, GPS-stamped to the address. The record is the record. Disputes resolve in minutes, not days.
Server-timestamped clock-in, tamper-evident audit log, 5-year retention, worker dispute flow. The 1 January 2027 law is met without configuration.
See 2027 compliance →Pick CP 330 at team setup, type one base hourly rate. Day, night, Saturday, Sunday and holiday supplements auto-fill. Override any slot if your enterprise agreement differs.
See CP 330 specifics →Generate DimonaIn and DimonaOut XML from the dashboard. NISS/BCE validation before download. Status tracked per employee. Flexi-job and extra horeca contract types built in.
See Dimona workflow →Infrastructure in the EU, audit log on every change, personal data export or deletion on request. DPA available.
Same flow, every cycle, every site.
90-day free trial. No credit card. Add your carers, build a four-week cycle, see if it cuts the Friday-afternoon firefight. You only pay for staff you actually schedule each month — relief or bank staff cost nothing in unused months.
If it doesn't save you time in the first cycle, don't use it.
Smarteaming